It used to be that our inboxes were the main battlefield for scammers. Today, it’s our smartphones, and Android users are on the frontlines. Fake SMS messages, scam emails disguised as package alerts, and cleverly designed dangerous links are popping up faster than you can say “unsubscribe.”
And they’re not just annoying. They’re profitable—for the bad guys.
Spam texts—often called robotexts—are unsolicited messages sent en masse, usually by scammers using cheap online tools. These messages masquerade as urgent alerts from banks, delivery companies, or government agencies, luring you into clicking links or revealing personal information. A single click could expose your banking credentials or infect your phone with malware.
You might receive messages saying:
In many cases, scammers use number spoofing so the text appears to come from a legitimate source, like a name you trust or even your own contact list.
And here’s the kicker: You don’t even have to share your number for this to happen. Spammers use number generators, data from social media, and even responses to past texts to build a working list. Once you respond (even with a “STOP”), your number is confirmed as active, and your inbox becomes a target.
Don’t respond.
Don’t click.
Don’t panic.
Instead:
For individuals, falling for these scams can mean drained bank accounts, identity theft, or even ransomware installed on your device. But for small businesses, the threat runs deeper.
Let’s face it—there’s no magic off switch for spam texts. But there are proactive steps small business owners can take to protect both their customers and their operations:
This keeps employee devices under control by enforcing security policies, filtering apps, and flagging suspicious texts.
Pro tip: Some MDM systems can even disable SMS links by default on work phones.
Even your best employees can be duped by a text that looks like it came from HR or the CEO.
Hold monthly cybersecurity refreshers. Use real-world examples. Make it part of your onboarding.
If you’re sending texts to customers, use verified shortcodes and make sure your messages are easily recognizable. Include your business name and avoid links unless necessary. This builds trust and reduces the chance of your messages getting lumped in with spam.
Is your business number listed on every contact form, social media profile, and third-party site? Limit your exposure. Use CAPTCHA on web forms and avoid publishing numbers unless necessary.
Don’t wait until there’s malware in your payment systems. Ongoing IT support can help you preempt attacks, patch weak spots, and implement anti-phishing tools across all platforms.
Need help? Epoch Tech Solutions specializes in outsourced IT and cybersecurity support for small businesses. From securing your team’s mobile devices to managing cloud-based data protection, we’ve got your back.
The more personal and professional business moves online, the more creative scammers become. Whether you’re a solo entrepreneur or managing a small team, treating mobile cybersecurity as an afterthought is no longer an option—it’s a business necessity.
Stay vigilant. Train your team. Invest in the right tools. And when in doubt? Don’t click it
